Eurofins is hiring a Junior Financial Systems Support Engineer in Bangalore, and fresh graduates are explicitly welcome. The job supports a set of IBM Cognos finance applications used by the company's global management, so it is closer to application support and reporting than to pure coding. For daily alerts on roles like this, follow the Hirecept LinkedIn page.
Role Overview
- Company: Eurofins (Eurofins IT Solutions India, Bangalore service delivery centre)
- Role: Junior Financial Systems Support Engineer (IBM Cognos stack)
- Team: Financial Consolidation, Controlling and Reporting, reporting to the Financial Systems Support Lead
- Location: Bangalore
- Type: Full time
- Experience: Fresher or 0 to 1 year
- Pay: not listed in the posting
Eligibility for the Eurofins support role
A bachelor's degree in Computer Science, IT, Computer Applications, Finance, Accounting or a related subject. The posting says fresh graduates are encouraged to apply and that people with an interest in financial systems and enterprise application support will be preferred.
Skills required
- Basic understanding of databases and SQL
- Basic Excel: formulas, filters, sorting and data analysis
- Basic programming or scripting ideas (Python, SQL, JavaScript, PowerShell) is desirable
- Good analytical thinking, written and spoken communication, and attention to detail
- Willingness to learn IBM Cognos Controller, IBM Planning Analytics (TM1) and IBM Cognos Analytics
- Flexibility to work with global teams across time zones when needed
Knowing the Cognos tools already, ETL basics, pivot tables or dashboards is a bonus, not a requirement.
What the role involves
The work is split into four areas. First, support: handling user queries and data discrepancies, watching tickets, doing first-level troubleshooting and escalating harder problems. Second, reporting: weekly and monthly support reports, ticket volume and resolution tracking, and keeping trackers current. Third, knowledge sharing: knowledge transfer sessions on all three Cognos applications, a job rotation framework, and keeping SOPs and user guides up to date. Fourth, maintenance: helping during month-end and quarter-end closing, dimension maintenance, user access requests, release testing and basic checks after deployments.
Expect the calendar to matter. Month-end and quarter-end are likely to be the busiest stretches, which is an inference from the closing support duties.
Who it suits
It suits graduates from CS, IT, BCA or commerce backgrounds who like structured problem solving and do not mind working with finance data. If you want to write production code every day, this is not that role. If you want a stable entry into enterprise applications with training and rotation, it is a good fit.
How to stand out
- Show an Excel or SQL project, such as a small reporting dashboard built from a messy dataset.
- Learn what a financial consolidation and planning tool does at a high level before the interview.
- Prepare a short story about a time you debugged something methodically. Support interviews usually check how you think through an incident (expectation, not a stated round).
Check before you apply
- Salary and shift timings are not mentioned. Because you will talk with headquarters in Brussels, ask about hours.
- The page title in the job link says "IT Product Support" while the description names the Junior Financial Systems Support Engineer role. Confirm you are applying to the right requisition.
FAQs
Can freshers apply? Yes, the posting says Fresher or 0 to 1 year.
Is this a work from home role? The posting names the Bangalore service delivery centre as the work location and does not mention remote work.
Do I need to know IBM Cognos already? No. Willingness to learn is the requirement. Prior Cognos knowledge is only preferred.
Is the salary listed? Not mentioned in the posting.
Where can I see more fresher roles? See the latest quick openings on Hirecept.
Related openings
Support-style roles you may also like: Associate Support Engineer at Wolters Kluwer in Chennai, Advanced Technical Support Engineer at Cornerstone in Pune and the Capgemini IT Service Desk role in Noida. You can also join the remote jobs WhatsApp channel. Details come from the employer's posting and can change.
