Zoho Corporation is hiring Technical Support Engineers. This is a voice-based support role where you talk to customers, solve their problems and work directly with Zoho's technical teams.
Role Overview
- Company: Zoho Corporation
- Role: Technical Support Engineer
- Job type: Full time
- Location: India (the posting does not list a specific city)
- Work mode: On-site (not marked remote)
- Shift: Night shifts
Responsibilities
- Provide voice-based support to international and domestic customers over the phone (inbound and outbound)
- Build rapport with customers through clear and confident communication
- Focus on customer satisfaction and first-time resolution
- Work with the technical team to get faster resolutions to technical issues
- Work closely with the technical content team to identify gaps in the help module
Requirements
- Willingness to work night shifts
Zoho's posting does not list education or experience requirements. Check the application page for the latest details.



