ARK Solutions, Inc.
Senior Business Process Analyst
McLean, District of Columbia, US
Role snapshot
ARK Solutions, Inc. is hiring a Senior Business Process Analyst on a full-time basis. This is a hybrid role based in McLean, District of Columbia, US.
- Company
- ARK Solutions, Inc.
- Location
- McLean, District of Columbia, US
- Work mode
- Hybrid
- Job type
- Full-time
- Posted
- Nov 6, 2026
Who this role suits
The listing does not state a required experience level here. Read the requirements in the description below and apply if they match your background.
How to prepare your application
- Match your résumé to the requirements in the description, using the same wording where it is honest to do so.
- Prepare a short example for each requirement you meet, and be ready to explain any you only partly meet.
- Read what ARK Solutions, Inc. publishes about its product or team, so you can say clearly why this role and this company.
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About the role
Title: Senior Business Process Analyst
Position Type: 6+ Months Contract
Location: McLean, VA Hybrid
Job Summary:
- The ideal candidate brings a strong technical foundation in BI development and reporting tools, combined with a proven ability to manage projects, document internal methodologies, and drive process consistency across a highly technical team. This role is central to ensuring that our team operates with clarity, efficiency, and alignment, serving as a key connector between technology platforms, team leads, and broader stakeholders.
Responsibilities:
- Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking.
- Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency.
- Work closely with the wider technology team to manage platforms and tools effectively.
- Assist in the implementation of new processes and documentation standards across the team.
- Develop clear and detailed technical documentation to support process adherence and team alignment.
- Facilitate communication within the team, including the creation of a monthly internal newsletter.
- Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables.
- Hold training sessions and office hours to keep team members updated on process changes and best practices.
- Meet with team leads, review existing documentation, and build new documentation during the onboarding phase.
- Create a repeatable and scalable framework for maintaining clean and up-to-date documentation.
- Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner.
- Host office hours or monthly sessions to refresh team members on evolving process changes.
- Explore the potential integration of Generative AI for documentation and process improvement initiatives.
Skills:
- Strong understanding of data concepts, structures, and foundational architecture.
- Strong project management skills, including the ability to organize work, manage timelines, track dependencies, and drive follow-through across multiple stakeholders.
- Excellent communication and documentation skills, with the ability to accurately document technical processes and changes.
- Strong attention to detail and the ability to ask clarifying questions to ensure accuracy and completeness.
- Ability to work closely with technical teams and manage multiple stakeholders effectively.
Qualifications:
- Experience with BI Reporting tools such as Power BI or Tableau.
- Experience with MicroStrategy.
- Experience with SQL, Python, or PowerShell.
- Experience with Amazon Redshift, Microsoft SQL Server, or MySQL.
- Proficiency in Jira and Confluence for project coordination and documentation management.
- Experience in technical writing and/or technical business process analysis.
- Exceptional analytical, quantitative, and statistical skills.
- Experience with change management within highly technical teams.