Insight Global
Salesforce Business Analyst
Stamford, Texas, US
Role snapshot
Insight Global is hiring a Salesforce Business Analyst on a full-time basis. This is a role based in Stamford, Texas, US.
- Company
- Insight Global
- Location
- Stamford, Texas, US
- Job type
- Full-time
- Experience
- 4+ years
- Posted
- Nov 1, 2026
Who this role suits
Practitioners with a few years behind them who can work independently, make trade-offs and help newer teammates.
How to prepare your application
- Prepare examples of decisions you drove, how you measured the result, and how you worked with other teams.
- Be ready to discuss trade-offs and scope, not only the tools you have used.
- Read what Insight Global publishes about its product or team, so you can say clearly why this role and this company.
Apply only on Insight Global's own site. A genuine employer never asks candidates for money, deposits or bank details to apply, interview or “secure” a job. If something looks wrong, use Report a problem with this listing and we will review it. Read how we check listings.
About the role
Required Skills & Experience
- 4+ years of Business Systems Analyst experience
- Strong Salesforce platform knowledge
- Hands-on experience using Salesforce Inspector for data analysis, validation, and bulk record management
- Experience working in the telecommunications industry
- Experience gathering and documenting business and system requirements
- Understanding of telecom product catalogs and product lifecycle management
- Experience supporting or integrating with billing systems such as CSG and/or ICOMS
- Advanced Excel skills, including data analysis, validation, and reporting
- Experience creating process flows, functional specifications, and user stories
Job Description
Insight Global is looking to add a Business Systems Analyst with strong Salesforce and telecommunications experience to support a high-visibility product catalog integration initiative. This individual will work closely with Product, Operations, Billing, and Technology teams to support the migration of Cox products into Charter's Salesforce product catalog and ensure the appropriate requirements are documented for downstream billing systems. This person will be responsible for documenting business, functional, and system requirements, creating user stories and process flows, utilizing Salesforce and Salesforce Inspector for data analysis and validation, and partnering with billing development teams to support enhancements and integrations. This person will also assist with testing efforts, data validation, and ensuring product configurations remain aligned across Salesforce and downstream billing platforms throughout the implementation lifecycle.