IWC Schaffhausen, Greenleaf&Crosby

Sales Specialist

Palm Beach, Florida, US

Role snapshot

IWC Schaffhausen, Greenleaf&Crosby is hiring a Sales Specialist on a full-time basis. This is a role based in Palm Beach, Florida, US.

Company
IWC Schaffhausen, Greenleaf&Crosby
Location
Palm Beach, Florida, US
Job type
Full-time
Posted
Nov 5, 2026

Who this role suits

The listing does not state a required experience level here. Read the requirements in the description below and apply if they match your background.

How to prepare your application

  • Match your résumé to the requirements in the description, using the same wording where it is honest to do so.
  • Prepare a short example for each requirement you meet, and be ready to explain any you only partly meet.
  • Read what IWC Schaffhausen, Greenleaf&Crosby publishes about its product or team, so you can say clearly why this role and this company.

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About the role

Company Description IWC Schaffhausen, in partnership with Greenleaf & Crosby, is focused on offering clients exceptional luxury timepieces and fine jewelry in an elegant retail environment. The boutique in Palm Beach, FL serves a discerning clientele seeking high-quality products and personalized service. Team members collaborate to deliver a refined, welcoming experience that reflects the values of craftsmanship, heritage, and integrity. Working here offers the opportunity to build long-term client relationships while representing globally recognized luxury brands.

Role Description:

Our Sales Associates embody our brand in every interaction. They are excellent communicators, service-oriented and community role models. Sales Associates constantly strive to exceed their sales goals by developing new and deeper customer relationships.

Responsibilities:

  • Working with the rest of the sales team to establish a consistently exceptional customer experience
  • Exceeding individual sales goals through great stewardship of existing client relationships and proactive strategic outreach to new potential customers
  • Maintaining security standards to ensure the safety of colleagues and merchandise
  • Providing excellent customer service by following-up appropriately on each and every client inquiry, as well as special orders and repairs
  • Ensuring merchandise complies with IWC's standards regarding product presentation and visual merchandising
  • Supporting company events through promotion to strategic customers and then helping achieve event sales and marketing goals
  • Capturing meaningful customer information, such as email addresses and the dates of important milestones, for the purposes of better cultivating client relationships
  • Always striving to be a positive brand ambassador by modeling appropriate attire and exhibiting enthusiasm for IWC

Qualifications:

  • Experience working for a luxury retailer or in a relevant field, such as high-end hospitality
  • Demonstrated ability to exceed sales targets
  • Strong verbal and written communication skills
  • Proficiency with email and point-of-sales systems
  • Able and willing to occasionally work during non-traditional hours, including evenings and weekends