Retail Store Associate

Rowan Sales AssociateWe've built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.About Our Sales AssociatesAs a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Southlake, TX. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.This is a part-time role.**Must be available WEEKENDS!!**What you'll be doing as a Retail Store Associate:Greet ear-piercing clients and shoppersOffer and provide education about Rowan piercing services and jewelrySupport needs of ear piercing clients and shoppersImprove store efficiency and processes to ensure seamless client experienceRestock jewelry and ear piercing materialsMaintain cleanliness and sterility of the studioPerform bi-weekly inventory counts and investigate discrepanciesManage technology and software systemsEmbody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studioExperience we're looking for:Retail experience or sales experienceExperience with jewelry, ear piercing, or a service or hospitality business a plusAbility to work independently, ownership-mindedPositive and high-energy, resourceful with an entrepreneurial spiritPassionate about earrings and ear piercingInterest in working at an early-stage, high-growth companyWilling to work a flexible schedulePart-Time Benefits & PerksCompensation: $15-19 per hour + commission!401k and Roth IRA PlansEmployee discounts on our amazing products!$15 - $19 an hourRowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in "Piercing for All".Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws ("protected characteristics").

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