Heard & Smith, LLP
Medical Records Development Clerk
San Antonio, Texas, US
Role snapshot
Heard & Smith, LLP is hiring a Medical Records Development Clerk on a full-time basis. This is a role based in San Antonio, Texas, US.
- Company
- Heard & Smith, LLP
- Location
- San Antonio, Texas, US
- Job type
- Full-time
- Posted
- Nov 5, 2026
Who this role suits
The listing does not state a required experience level here. Read the requirements in the description below and apply if they match your background.
How to prepare your application
- Match your résumé to the requirements in the description, using the same wording where it is honest to do so.
- Prepare a short example for each requirement you meet, and be ready to explain any you only partly meet.
- Read what Heard & Smith, LLP publishes about its product or team, so you can say clearly why this role and this company.
Apply only on Heard & Smith, LLP's own site. A genuine employer never asks candidates for money, deposits or bank details to apply, interview or “secure” a job. If something looks wrong, use Report a problem with this listing and we will review it. Read how we check listings.
About the role
Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone’s life!
- Fast-paced, and professional environment;
- Fulfilling, challenging, and rewarding;
- Great team environment;
- Paid Holidays, Accrued Paid Time Off;
- Great Medical Benefits Package;
- Wellness Program;
- Competitive Salary with 401k with Profit Sharing;
- $11.00-$14.00 per hour depending on experience and education
As the Medical Development Clerk you work closely with attorneys, legal assistants and other staff to assist in developing client cases by requesting and obtaining updated medical records from medical providers.
FT Mon-Fri no nights or weekends!
In this role you will:
- Contact medical providers and request information and updated medical records
- Accept queue calls from providers and Social Security Administration (SSA)
- Systematically follow-up with providers on all past due outstanding records requests
- Call providers on any urgent records requests to get them expedited
- Review, approve, or deny invoices for medical records
- Submit medical records to Office of Disability Adjudication and Review (ODAR)
- Maintain excellent customer service skills in all working relationships
- Maintain client confidentiality at all times
- Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately
To be successful in this role you will need:
- High School Diploma; Some college, technical school or combination related experience and/or training
- Customer service experience
- Minimum 45 WPM typing speed
- Social Security Disability Law or other disability or medical background strongly preferred
- Excellent telephone, communication, and active listening skills
- Ability to work well with others as a team
- Has professional manner and high energy level, exhibits a positive attitude
- Multi-tasking skills and the ability to work well under pressure
- Reliability and dependability
- Problem analysis and problem-solving
- The ability to maintain client confidentiality at all times
- Spanish speaker a plus
Compensation details: 11-14 Hourly Wage
PI6760d1b922b0-25826-41490502