Swiggy
Key Account Manager
Bengaluru, KA, IN
Role snapshot
Swiggy is hiring a Key Account Manager on a full-time basis. This is an on-site role based in Bengaluru, KA, IN. The listing highlights Sales and Information Technology And Services.
- Company
- Swiggy
- Location
- Bengaluru, KA, IN
- Work mode
- On-site
- Job type
- Full-time
- Posted
- Oct 30, 2026
Who this role suits
The listing does not state a required experience level here. Read the requirements in the description below and apply if they match your background.
How to prepare your application
- Check your résumé against the listed skills (Sales and Information Technology And Services) and give each one a concrete example: what you built or achieved, not just that you used it.
- Match your résumé to the requirements in the description, using the same wording where it is honest to do so.
- Prepare a short example for each requirement you meet, and be ready to explain any you only partly meet.
- Read what Swiggy publishes about its product or team, so you can say clearly why this role and this company.
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About the role
Company Description
About Swiggy Assure
Swiggy Assure is Swiggy& business-to-business (B2B) supply platform designed to provide hotels, restaurants, and caterers (HoReCa) & NonHoreca (D2C brands) with high-quality, fresh, locally sourced kitchen essentials like vegetables,dairy, pulses, and imported goods.
Job Description
Work Mandate 3 – Employees will work fulltime from their base location i.e. Hyderabad.
Overview:
A Sales Manager owns the acquisition and engagement of single-outlet independent restaurants across an assigned city. You are the primary touchpoint for these restaurants—learning their business, understanding their challenges, and building a partnership where you help the restaurant partner directly drive their growth in orders, visibility, and customer engagement. This role is Consultative & On-Field and requires you to be resourceful, adaptable, and genuinely invested in your partners' success. You'll develop consultative sales skills, learn restaurant operations intimately, and build the foundation for scaling your career.
Key Responsibilities:
Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners
Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship
Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business goals.Position Swiggy’s products as solutions, not features
Relationship management: Manage the full lifecycle each month, pitching, negotiation, activation, and ongoing support to the restaurant partner
Data-driven problem solving: Track adoption metrics, identify why restaurants aren't growing, troubleshoot issues, and course-correct
Revenue responsibility: Own targets within your territory; track your own pipeline and conversion rates
Excel mastery: all the data related to your day-to-day work will be on the city and central trackers, so you must have advanced knowledge of Excel/Google sheet/WSP
Market research: Stay updated on restaurant trends, competitive landscape, and local market dynamics. Feedback from the field informs product direction 80 to 90 In-person meetings with restaurant partners a month.
Qualifications
1+ year in B2B sales, field sales, or business development (preferably in fmcg, food/beverage, or hotel industry)
Track record of meeting or exceeding targets and managing your own pipeline
Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partner.
Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help.
Post - Graduated preferably in marketing or sales.
Additional Information
What we are looking for:
- Ability to manage multiple accounts and projects simultaneously.
- Comfortable with data tracking, reporting, and partner performance analysis.
- High energy, problem-solving mindset, and ability to work under pressure
Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.