MCI Careers
Home Internet Sales Representative | Killeen, TX
Killeen, Texas, US
Role snapshot
MCI Careers is hiring a Home Internet Sales Representative | Killeen, TX on a full-time basis. This is an on-site role based in Killeen, Texas, US.
- Company
- MCI Careers
- Location
- Killeen, Texas, US
- Work mode
- On-site
- Job type
- Full-time
- Experience
- 1+ years
- Posted
- Nov 2, 2026
Who this role suits
People with roughly one to three years of experience who can own small pieces of work with light guidance and want to widen their scope.
How to prepare your application
- Prepare two or three stories about work you owned end to end, including one thing that went wrong and what you changed.
- Read what MCI Careers publishes about its product or team, so you can say clearly why this role and this company.
Apply only on MCI Careers's own site. A genuine employer never asks candidates for money, deposits or bank details to apply, interview or “secure” a job. If something looks wrong, use Report a problem with this listing and we will review it. Read how we check listings.
About the role
Job Description
Job Description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Join our team as a Home Internet Sales Representative and help customers stay connected with reliable, high-speed internet solutions. This role is perfect for individuals who are passionate about technology and enjoy helping customers find the right products for their home needs.
You will specialize in selling home internet services, guiding customers through available options, and recommending packages that suit their lifestyle and usage. Your focus will be on delivering value while driving sales performance.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Engage customers to assess home internet needs and usage
- Recommend suitable internet plans, speeds, and bundled services
- Educate customers on product features, benefits, and pricing
- Identify upsell opportunities such as add-ons and bundled packages
- Close sales confidently while maintaining a positive customer experience
- Achieve sales and performance targets consistently
- Document customer interactions and service selections accurately
- Navigate multiple systems while assisting customers
- Stay informed on product updates and promotions
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- High School Diploma or equivalent
- At least 1 year of sales or customer service experience
- Strong communication and customer engagement skills
- Basic technical understanding or willingness to learn
- Ability to multitask and navigate systems efficiently
- Strong attention to detail and organizational skills
- Reliable attendance and schedule flexibility
- Authorized to work in the U.S.