Carousell Group
Frontliner (Offline Store)
Surabaya, East Java, ID
Role snapshot
Carousell Group is hiring a Frontliner (Offline Store) on a contract basis. This is a role based in Surabaya, East Java, ID. The listing highlights Sales, Sales Ops, Retail and Freshers Welcome.
- Company
- Carousell Group
- Location
- Surabaya, East Java, ID
- Job type
- Contract
- Experience
- 0–1 years
- Posted
- Oct 28, 2026
Who this role suits
Freshers and early starters. The posting does not ask for prior full-time experience, so projects, internships and clear fundamentals count the most.
How to prepare your application
- Check your résumé against the listed skills (Sales, Sales Ops and Retail) and give each one a concrete example: what you built or achieved, not just that you used it.
- Put one or two projects near the top of your résumé, with a link a recruiter can open in a few seconds.
- Revise core fundamentals for the role; early-career interviews lean heavily on basics and how you reason through a problem.
- Read what Carousell Group publishes about its product or team, so you can say clearly why this role and this company.
Apply only on Carousell Group's own site. A genuine employer never asks candidates for money, deposits or bank details to apply, interview or “secure” a job. If something looks wrong, use Report a problem with this listing and we will review it. Read how we check listings.
About the role
Uraian Perusahaan
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.
Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
Visit www.laku6.com for more information.
Uraian Pekerjaan
- Menyambut, memahami, dan membantu pelanggan menemukan handphone secondhand yang tepat.
- Menjaga toko agar tetap rapi, bersih, dan menarik secara visual. Memastikan semua handphone dan aksesori ditata dengan baik, diberi harga, serta stok selalu tersedia untuk pelanggan.
- Mengawasi operasi harian toko, termasuk tugas pembukaan dan penutupan, menangani transaksi tunai dan kartu, serta memastikan kepatuhan terhadap kebijakan dan prosedur toko.
- Membantu menilai kondisi handphone secondhand dan pastikan sesuai dengan standar perusahaan untuk dijual kembali. Pastikan semua handphone berfungsi dengan baik, bersih, dan bebas dari kerusakan besar.
- Memberikan layanan pelanggan dengan menanggapi keluhan atau masalah secara cepat. Tangani pengembalian, penukaran, dan pertanyaan jual lainnya.
- Mencatat penjualan, tingkat inventaris, dan transaksi pelanggan dengan akurat. Melaporkan masalah atau kebutuhan kepada manajemen, seperti restock atau perbaikan handphone.
- Mempromosikan penawaran, diskon, atau stok baru kepada pelanggan untuk meningkatkan penjualan. Menawarkan aksesori tambahan atau layanan (misalnya, garansi, casing handphone) jika memungkinkan.
Kualifikasi
- Bersedia ditempatkan di Jabodetabek.
- Memiliki pengalaman di bidang ritel. Pengalaman di bidang handphone, elektronik, atau barang secondhand akan menjadi nilai tambah.
- Kemampuan penjualan yang kuat dengan pengalaman memenuhi atau melampaui target penjualan.
- Kemampuan komunikasi yang sangat baik dan dapat melayani pelanggan.
- Kemampuan dalam menilai kondisi dan fungsi handphone secondhand.
- Bermotivasi tinggi, proaktif, dan mampu bekerja secara mandiri.
- Keterampilan dan kemampuan mengelola banyak tugas dengan efisien.
- Nyaman dalam menangani pembayaran, memproses transaksi, dan menggunakan sistem point-of-sale (POS)/invoicing jika ada.
- Pengetahuan dasar tentang handphone, termasuk merek populer, model, dan teknologi mobile.
- Dapat bekerja dengan jam kerja fleksibel, termasuk akhir pekan dan hari libur.
Informasi Tambahan
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