Swiggy
Fleet Manager
Pune, MH, IN
Role snapshot
Swiggy is hiring a Fleet Manager on a contract basis. This is a role based in Pune, MH, IN. The listing highlights Other and Information Technology And Services.
- Company
- Swiggy
- Location
- Pune, MH, IN
- Job type
- Contract
- Experience
- 2–3 years
- Posted
- Oct 15, 2026
Who this role suits
People with roughly one to three years of experience who can own small pieces of work with light guidance and want to widen their scope.
How to prepare your application
- Check your résumé against the listed skills (Other and Information Technology And Services) and give each one a concrete example: what you built or achieved, not just that you used it.
- Prepare two or three stories about work you owned end to end, including one thing that went wrong and what you changed.
- Read what Swiggy publishes about its product or team, so you can say clearly why this role and this company.
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About the role
Company Description
About Swiggy
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed everyday, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
Job Description
Roles and Responsibilities:-
- Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level.
- Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis.
- Improve and maintain promised delivery times for better customer experience.
- Conduct classroom/field training at an individual level for better customer experience.
- Conduct regular field audits for better compliance among Pickup and Delivery Partners.
- Manage and control voluntary attrition and control absconders by conducting regular engagement activities.
- Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas.
- Ensure excellent customer experience by solving order level escalations.
- Support Pickup and Delivery Partners during emergencies and exigencies.
Desired Skills:-
- Prior experience in process design and operations implementation. 2-3 years of experience in managing blue collar workers.
- Should have a bike and be willing to travel within the city.
- Should be available to work on Weekends.
- Knowledge of supervisory techniques to manage, motivate and train blue collared workers.
- Should know local geographical area knowledge and should be able to converse in local languages
- The candidate should have an entrepreneurial attitude / should be a go-getter
- Must have attention to detail and critically think through to resolve problems.
- Must have customer service skills and be able to maintain a consistent, high level of service.
Closing note
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.
Your i
Qualifications
Graduation
Additional Information
Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.