New Era Plumbing & HVAC
Entry Level HVAC Service Technician
Dracut, Massachusetts, US
Role snapshot
New Era Plumbing & HVAC is hiring a Entry Level HVAC Service Technician on a full-time basis. This is a role based in Dracut, Massachusetts, US.
- Company
- New Era Plumbing & HVAC
- Location
- Dracut, Massachusetts, US
- Job type
- Full-time
- Experience
- 3+ years
- Posted
- Nov 2, 2026
Who this role suits
Practitioners with a few years behind them who can work independently, make trade-offs and help newer teammates.
How to prepare your application
- Prepare examples of decisions you drove, how you measured the result, and how you worked with other teams.
- Be ready to discuss trade-offs and scope, not only the tools you have used.
- Read what New Era Plumbing & HVAC publishes about its product or team, so you can say clearly why this role and this company.
Apply only on New Era Plumbing & HVAC's own site. A genuine employer never asks candidates for money, deposits or bank details to apply, interview or “secure” a job. If something looks wrong, use Report a problem with this listing and we will review it. Read how we check listings.
About the role
Job Description
Job Description
Entry Level HVAC Service Technician
$30-$40/hr + SPIFFs & Commission | Full-Time | Dracut, MA
At New Era Plumbing & HVAC, we've built our reputation on quality workmanship, honest service, and treating our employees with respect. We're looking for a Residential HVAC Service Technician who has a solid foundation in the trade and wants to continue growing their skills while working for a company that values work-life balance and professional development.
Whether you're a seasoned technician or someone with a few years of residential service experience looking to take the next step, we'd love to hear from you.
Why Join New Era?
Work-Life Balance Matters
- Typically only 3-4 service calls per day
- Limited on-call rotation - emergency calls only
- No overloaded schedules or burnout culture
- Take-home company vehicle
- Consistent, year-round work
Competitive Compensation & Benefits
- $35-$45/hour depending on experience
- Performance-based SPIFFs and commission opportunities
- Health and dental insurance
- 401(k) with 3% company match
- Paid Time Off
- Paid birthday off
- Short-term disability coverage
Training & Growth Opportunities
- Ongoing technical training and development
- Company-provided tablet, uniforms, and tools
- Supportive management team invested in your success
- Opportunities to advance as the company continues to grow
A Team You'll Enjoy Working With
We're proud of the culture we've built. From company cookouts and fishing trips to holiday celebrations and team events, we work hard, support one another, and enjoy having fun together.
What You'll Do
- Diagnose and repair residential heating and cooling systems
- Perform preventative maintenance and seasonal tune-ups
- Troubleshoot electrical, mechanical, and airflow issues
- Educate homeowners on repair options and system recommendations
- Deliver exceptional customer service and professionalism
- Communicate effectively with dispatch, management, and team members
Qualifications
- 3+ years of residential HVAC service experience
- EPA Certification
- Basic troubleshooting and diagnostic skills
- Ability to read wiring diagrams and technical manuals
- Valid driver's license with a clean driving record
- Strong communication and customer service skills
- Positive attitude and willingness to learn
Preferred (But Not Required)
- NATE Certification
- HVAC trade school education
- Experience with ServiceTitan or similar field service software
- Experience with sheet metal, ductwork, or airflow diagnostics