Assistant Director

Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Assitant Director– Enrollment, Marketing & Business Operations About Us The Learning Experience – Ephrata is a brand-new, state-of-the-art early childhood education center, DHS-certified for up to 122 children. We're building something special in the Ephrata community, and we need a driven, business-minded Assistant Director to help us grow fast and run tight. The Role This isn't a traditional "back office" Assistant Director role. We're looking for someone who treats enrollment growth like a sales target , owns every lead from first call to signed contract , and runs the business side of the center alongside our Center Director. You'll split your time between the front lines of family-facing marketing and enrollment, and the numbers/operations side of the business. Think of yourself as half growth-driver, half business manager — accountable for filling seats and keeping the business running smoothly. What You'll Own Enrollment & Lead Management Own the entire lead pipeline — every inquiry (phone, web, walk-in, referral) gets tracked, followed up, and driven to a tour and enrollment Respond to leads fast and follow up persistently until you get a yes or a clear no Conduct center tours that convert — you're the closer Track enrollment metrics weekly: leads in, tours booked, conversions, waitlist by room/age group Manage a simple CRM/tracking system so no lead ever falls through the cracks Marketing & Community Outreach Plan and execute local marketing: social media, flyers, community events, employer partnerships, chamber of commerce activity Represent TLE Ephrata at community events, basket drops, and local partnership opportunities Work with local media/radio and digital advertising to keep inquiry volume up Business Manager Duties Support day-to-day business operations: billing, tuition collection, family account management Assist with payroll coordination, vendor relationships, and basic bookkeeping support Help manage subsidy/ELRC family billing and paperwork Partner with the Center Director on staffing schedules, ratios, and compliance Support budgeting, expense tracking, and operational reporting to ownership What You Bring 2 years in childcare administration, enrollment/sales, or business operations (childcare industry experience strongly preferred) A genuine hunter mentality — you like chasing and closing, not just answering the phone when it rings Comfort with numbers: tuition rates, billing, basic P&L thinking Strong organizational skills — you don't let things slip Warm, professional presence with parents; direct, accountable presence with ownership PA Chapter 3270 knowledge a plus (or willingness to learn fast) Marketing/social media savvy What We Offer Competitive base salary strong enrollment-based performance incentives Opportunity to shape a growing center from the ground up Direct mentorship from ownership on the business side Room to grow as the center scales toward full capacity (~170 children) The Learning Experience – Ephrata is an equal opportunity employer.614ebcce-2988-4a21-9a10-1fc0c5beffbb